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ALL SYSTEMS NOMINAL--:--:--
OUTPOSTRequest assessment

Field operations · est. 2011

We watch the things that cannot be left alone.

Substations, relay masts and pumping stations across four countries — instrumented, inspected and kept running by people who are already nearby when something changes.

Request a site assessmentSee the network
Live view of a substation site
Sites monitored
412

updated 2s ago

Mean response
18.4 min

updated 6s ago

Uptime, trailing 90d
99.94%

updated 10s ago

Crews on shift
27

updated 14s ago

REF · NET-000 · LIVE WALL

Six of four hundred and twelve.

A sample of the wall the control room sees. Each camera reports on its own schedule — nothing here refreshes in step, because nothing in the field does.

  • Live view of Northfield Substation

    Northfield Substation

    nominal
    Camera CAM-07 at Northfield Substation, status nominal.
  • Live view of Ridgeway Relay Mast

    Ridgeway Relay Mast

    nominal
    Camera CAM-12 at Ridgeway Relay Mast, status nominal.
  • Live view of Central Control

    Central Control

    nominal
    Camera CAM-02 at Central Control, status nominal.
  • Live view of Halden Pumping Stn

    Halden Pumping Stn

    attention
    Camera CAM-19 at Halden Pumping Stn, status attention.
  • Live view of Ashgrove Mast

    Ashgrove Mast

    nominal
    Camera CAM-23 at Ashgrove Mast, status nominal.
  • Live view of West Yard Intake

    West Yard Intake

    nominal
    Camera CAM-31 at West Yard Intake, status nominal.

REF · CAP-001

What we actually do

Three services, one crew roster. Nobody is subcontracted halfway through a callout.

01

Continuous monitoring

Instrumentation on the assets that matter, watched from a staffed room rather than a dashboard nobody has open. Thresholds are set with your engineers, not guessed.

  • Fixed and mobile camera feeds
  • Thermal and vibration sensing
  • Escalation paths agreed in advance
02

Scheduled inspection

Planned visits on a cycle your regulator recognises, with the evidence pack produced on site rather than written up a week later from memory.

  • Regulatory inspection cycles
  • Photographic evidence, timestamped
  • Defect logging against asset id
03

Callout response

Crews stationed inside the region they cover, so response time is a function of geography rather than of optimism.

  • 24/7 rota, no answering service
  • Mean response under 20 minutes
  • Parts held regionally, not centrally

REF · MTH-004

How an engagement runs

Four stages. You see the survey before you commit to the contract.

  1. Survey

    Two weeks on your sites, cataloguing what is there against what the records claim is there. The gap between those two is usually the interesting part.

  2. Instrument

    Sensors and cameras installed where the survey says they earn their place, not uniformly across every asset.

  3. Observe

    Feeds go live into the control room. First month runs in parallel with your existing arrangement, so nothing is uncovered during handover.

  4. Report

    Monthly evidence pack, quarterly review with your engineers, and an annual condition assessment you can hand to a regulator unedited.

REF · EVD-011

“The first survey found eleven assets on our register that no longer physically existed, and two that existed but were on nobody’s register. We had been paying to maintain both sets.”

Operations DirectorRegional water utility · name withheld by agreement
Assets reconciled in year one
1,840Assets reconciled in year one
Reduction in unplanned outage hours
38%Reduction in unplanned outage hours
Regulatory findings, three years
0Regulatory findings, three years

Start with a survey.

Two weeks, fixed fee, and you keep the survey whether or not you go further with us. If your assets are already well covered we will say so — it is a short conversation and an honest one.

Request a site assessment

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